Samsung washing machines are packed with advanced features, but like all appliances, they can sometimes show error codes that require attention. One such issue is the Samsung CE error code, also displayed as E8 on some models. This error relates to water cooling issues during the wash cycle and often appears during or after a hot wash or drying cycle.
In most cases, the CE or E8 error can be resolved with a few basic checks. In this guide, we’ll explain what the error means, the most common causes, how to troubleshoot it, and when to call a professional for help.
What does the CE / E8 error code mean?
The CE error code on Samsung washers stands for Cooling Error. It appears when the washer detects that the water temperature is still too high when the machine is trying to drain or start the spin cycle. On some models, the same issue is shown as E8.
This situation can stop the cycle from continuing or cause the washer to abort the program altogether. The error is designed to protect both the machine and your laundry from overheating issues.
Common causes of the CE error
Several issues can trigger the CE or E8 error on a Samsung washing machine. Here are the most common:
- Hot water line connected to the cold inlet: If your plumbing setup has the hot and cold water lines swapped, the washer may fill with hot water during cycles that require cold or warm water, causing overheating.
- Temperature sensor malfunction: A faulty sensor may report incorrect water temperatures to the control board, leading to a cooling error.
- Defective water inlet valve: If the inlet valve doesn’t regulate temperature correctly or sticks open, hot water may fill the drum even when cold is selected.
- Residual heat from the drying function: On washer-dryer combo units, heat from the drying cycle may not dissipate properly before the next wash, leading to temperature-related errors.
- Control board issues: In rare cases, the main control board may misinterpret the temperature data, causing false CE or E8 warnings.
Troubleshooting and fixes
To fix the Samsung CE error code, follow these simple steps:
✅ Step 1: Reset the washer
Turn off the machine and unplug it for 5–10 minutes. This allows the system to reset and may clear temporary errors.
✅ Step 2: Check your water connections
Ensure the cold water hose is connected to the cold water inlet (usually marked blue), and hot to hot (red). Crossed hoses are a common cause of the CE error.
✅ Step 3: Test with a cold cycle
Run a cold-only cycle or rinse-only cycle to test if the machine still shows the CE or E8 error. This eliminates the use of hot water and narrows down the issue.
✅ Step 4: Let combo units cool
If you’re using a Samsung washer-dryer combo, let the drum cool down completely before starting a new wash cycle. This can prevent leftover heat from triggering the error.
✅ Step 5: Observe for recurring errors
If the error returns consistently, it could be due to a faulty temperature sensor, inlet valve, or control board. At this point, it’s best to seek professional assistance for further diagnosis.
When to call a technician
While many Samsung washer CE code fixes are DIY-friendly, certain situations warrant a call to a certified repair technician:
- The error occurs repeatedly even after confirming correct hose connections.
- The washer fails to cool water between cycles or stays hot after the rinse.
- You suspect a sensor or control board issue that requires internal testing.
- Your washer is still under warranty—in which case, contact Samsung support to arrange for authorized service without voiding coverage.
Conclusion
The Samsung CE error code or E8 is a cooling error that often results from plumbing misconfigurations, sensor faults, or residual heat from previous cycles. While the fix may be as simple as checking water hose connections, some cases require professional repair to resolve internal component issues.
By following this guide, you can safely troubleshoot your Samsung washer CE code and determine the right next steps. If you’re unsure, don’t hesitate to contact a local appliance repair specialist to restore your washer’s performance quickly and safely.
