Theo was fantastic- prompt and competent. The customer service was excellent and timely. After GE canceled a service appointment, I was able to make an appointment with Solo Appliance Repair Friday afternoon and the repair was completed Saturday morning. Would give 6/5 stars if I could.

Andri from Solo quickly diagnosed we had a bad pump motor which was not allowing the water to drain. He removed the bad motor and showed me how it was not working correctly. He then had the part and replaced it, took about 90 mins. Was going to charge me $380, but agreed to match the price LG I was quoted for a flat fee repair of $350. Seemed reasonable. Called T 8:30am & Andri had it all fixed before 11:30am. Well done! He left me with a $50 off coupon for next repair.

The person who came (Adam i think was his name) did a whole diagnosis of my refrigerator to fix a non functioning water/ice dispenser. He was very knowledgeable and was able to figure out the problem. He was was also able to fix a defrosting problem that I have not noticed. He was also very kind to lend me his tool while I was fixing an issue in the bathroom. Great people to hire. Everything is working well and I will be using their service on the future.

It was Saturday morning and our washing machine was making funny noises and not draining. With 6 loads of laundry waiting to be done, I was in a bit of a panic. I called four businesses. Solo was the only one who answered and could send out a tech that day. The tech showed up on time and promptly diagnosed the problem (drain pump) – and showed me the broken part (impeller I think). He had a replacement on hand and had the washing machine up and running within the hour. The young man was very polite, friendly, and clean. I recommend them and will definitely call them again, if needed.