How to fix a Maytag

washer stuck on sensing mode

and how to fix it

A Maytag washer is equipped with advanced features designed to simplify your laundry routine, and one of its essential functions is the sensing mode. This feature determines the weight of the load, adjusts the water level, and ensures optimal washing conditions. However, when your Maytag washer gets stuck in sensing mode, it can halt your laundry plans and lead to frustration. Fortunately, this issue is often fixable with a few simple steps. In this guide, we’ll explore the common causes behind a Maytag washer being stuck in sensing mode and provide actionable solutions to resolve the problem.

If your Maytag washer is stuck on sensing, you’re not alone—this is one of the most common issues Maytag owners face. Whether you have a Maytag Centennial washer stuck on sensing, a Bravos model, or another series, the problem can be frustrating. Instead of starting a normal wash cycle, the machine just sits with the sensing light on but won’t start. In some cases, the washer even goes from sensing directly to “done” without washing.

This guide explains why your washer is stuck on sensing, what you can try at home, and when it’s time to call professional repair specialists.

 

Common Reasons for Being Stuck in Sensing Mode

There are several factors that can cause your Maytag washer to become stuck in sensing mode. Identifying the root cause is the first step in troubleshooting the issue. One common culprit is a faulty lid switch or sensor. The lid switch ensures that the washer doesn’t operate with the lid open. If this switch malfunctions, the washer may remain in sensing mode indefinitely. Similarly, a misaligned or damaged lid sensor can also interfere with the cycle and prevent it from progressing.

What does “Sensing” mean on a Maytag washer?

Modern Maytag washers include an automatic sensing feature. Before beginning the wash cycle, the machine checks:

  • Load size (by moving the drum slightly to balance clothes)
  • Water levels (to determine how much to use)
  • Cycle readiness (ensuring lid lock, water supply, and motor are functioning)

If your washer stalls at this stage, it’s a sign that the machine cannot complete its pre-check process. That’s when you see the error of a washer stuck on sensing.

Another potential cause is an unbalanced or overloaded drum. If the load inside the washer is too heavy or unevenly distributed, the washer may struggle to move past the sensing phase. Overloading the machine can strain the drum, making it harder for the washer to detect the load properly, which in turn keeps it stuck in sensing mode.

Clogged drains or pumps are also frequent offenders. Blockages in the drain hose or pump can hinder water from entering or exiting the washer, causing it to stay in sensing mode. Lint, debris, or small objects like coins can obstruct the water flow, further complicating the issue.

Finally, electrical or software issues may play a role. A power surge or a glitch in the washer’s control board can interfere with its ability to complete the sensing process. Additionally, corrupted firmware or outdated software could cause malfunctions, leading to the washer remaining stuck in sensing mode.

Troubleshooting Steps to Fix the Problem

If your Maytag washer is stuck in sensing mode, you can follow these troubleshooting steps to resolve the issue. Start by checking the lid switch to ensure that the lid is fully closed and latched. Inspect the lid switch for any visible damage or misalignment. If necessary, use a multimeter to test for continuity. If the switch is faulty, it will need to be replaced with a compatible part.

Next, adjust the load inside the washer. Open the door and redistribute the clothes to balance the load. If the washer is overloaded, remove excess items to prevent strain on the drum. To ensure even weight distribution, avoid washing bulky items, such as comforters, without placing smaller items around them to maintain balance.

Another important step is to inspect and clean the drain pump. First, turn off the washer and unplug it from the power source. Then, locate the drain pump (refer to your user manual for specific instructions). Remove any debris, lint, or obstructions blocking the pump or drain hose. After clearing the blockage, reassemble the parts and test the washer to see if the issue is resolved.

If these steps don’t solve the problem, perform a manual reset. Unplug the washer from the power outlet and wait for at least five minutes to allow the control board to reset. Plug the washer back in and select a new cycle to check if the issue persists.

When to Call a Professional

If the above troubleshooting steps don’t resolve the issue, it may be time to seek professional help. Contact Maytag customer support for additional troubleshooting guidance, as they can provide more model-specific advice. Alternatively, hire a qualified technician to inspect the washer’s control board, sensors, or motor. Professional assistance may be necessary to diagnose and repair more complex issues.

Why choose our repair specialists?

When your Maytag washer is stuck on sensing and basic troubleshooting doesn’t help, it’s time to call experts. Here’s why homeowners trust us:

  • Years of Experience – Our certified technicians have repaired hundreds of Maytag machines, including Centennial, Bravos, and other series.
  • Expert Diagnosis – We regularly handle cases where my washer is stuck on sensing, or my Maytag washer sensing light is on but won’t start, and resolve them quickly.
  • Fast and Reliable Repairs – Same-day or next-day appointments available.
  • Genuine Parts – Only manufacturer-approved parts are used.
  • Warranty on Repairs – Peace of mind with every service.
  • Affordable Pricing – Transparent, no hidden fees.
  • At-Home Service – We come to you and fix the issue on-site.

💡 Don’t waste time with endless resets. Contact us today and get your Maytag washer running smoothly again!

Preventive Maintenance Tips

Preventing problems like a stuck sensing mode starts with regular care and maintenance. One important tip is to avoid overloading the washer. Always follow the manufacturer’s recommendations for load size, and divide heavy or bulky loads into smaller batches to improve washing performance and prevent strain on the machine.

You should also make it a habit to regularly clean the washer drum and pump filter. Wipe down the drum after each use to prevent residue buildup, and clean the pump filter every few months to remove debris and lint that can obstruct the washer’s functionality.

Inspecting and replacing worn parts is another key element of washer maintenance. Periodically check the condition of the lid switch, drum, and other components. If any parts are damaged or showing signs of wear, replace them promptly to avoid future malfunctions.

Finally, ensure that your washer is placed on an even surface. Use a level to check that the washer is perfectly level, and adjust its feet as needed to maintain stability and prevent unbalanced loads.

 

Conclusion

A Maytag washer stuck on sensing can be caused by simple issues like an unbalanced load or more complex faults such as bad actuators, valves, or sensors. If your Maytag Centennial washer is stuck on sensing, or if your Maytag Bravos washer goes from sensing to done, try the troubleshooting tips above.

But if your washing machine is stuck on sensing despite resets, don’t wait—professional help ensures a safe, long-term solution.

📞 Contact us today for fast, affordable Maytag washer repair and get back to stress-free laundry!

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    FAQs

    1 Why is my washer stuck on sensing?

    It may be due to an unbalanced load, a faulty lid lock, or a control board issue. Centennial and Bravos models are especially prone to this error.

    2 What should I do if my Maytag washer goes from sensing to done?

    3 How do I fix a Maytag washer sensing but not washing?

    4 Why is the sensing light on but the washer won’t start?

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