The E74 error code on your GE front-load washer is a common issue caused by an unbalanced drum load. It typically shows up during spin cycles when the washer senses that laundry is unevenly distributed or the drum is overloaded. The good news? Most E74 errors are easy to resolve at home without any special tools or professional repair. This guide will walk you through what the E74 error means, how to fix it, and how to prevent it in the future.

What does E74 mean on a GE washer?

When you see the E74 code, your washer is telling you that it has detected an unbalanced load. This is a protective measure to avoid damaging internal components. If the washer can’t correct the imbalance automatically, it will pause or cancel the spin cycle.

Common causes of an unbalanced drum:

• Overloading the washer with too many clothes

• Washing a single heavy item like a rug or blanket

• Tangled laundry concentrated on one side

• An uneven or sloped floor under the machine

Symptoms of an unbalanced load

• Loud banging or shaking during the spin cycle

• Washer slows down or stops mid-spin

• Laundry is still soaking wet after the cycle ends

• E74 code appears and interrupts or cancels the wash cycle

How to fix the E74 error (step-by-step)

1. Pause the Cycle: Press the pause or stop button and wait until the washer door unlocks.

2. Open the Door: Gently open the washer door and inspect the drum.

3. Redistribute the Load: Rearrange clothes evenly around the drum. Mix heavy and light items to balance weight.

4. Remove Excess Items: If the washer is overloaded, take out a few items and try a smaller load.

5. Restart the Spin Cycle: Close the door securely and run a spin-only or rinse/spin cycle to check if the error clears.

6. Check for Leveling: If the issue keeps happening, use a level to make sure the washer is installed on a flat surface.

Pro Tip: Use vibration pads or leveling feet to stabilize your washer on uneven flooring.

When to call a technician

While E74 errors are usually fixable without expert help, you should contact a professional if:

• The washer continues to shake violently even with balanced loads

• You’ve ensured the washer is level, but the error keeps returning

• Internal parts like suspension rods, drum bearings, or shock absorbers may be worn out

A certified technician can inspect and replace any components that affect drum balance and motion.

Preventing E74 errors in the future

• Don’t wash single bulky items like comforters alone. Add a few towels to help distribute the load.

• Stick to recommended load sizes outlined in your washer manual.

• Use the proper wash cycles for different fabric types and weights.

• Check your washer’s position on the floor regularly to ensure it stays level.

Conclusion

The E74 error means your GE washer is dealing with an unbalanced load, often due to uneven or excessive laundry. In most cases, fixing it is as easy as redistributing your clothes or adjusting the load size. But if your washer continues to have balance problems, it’s best to call in a technician to inspect the internal parts. Staying ahead of this issue helps prolong the life of your washer and ensures smoother laundry cycles.