GE front-load washers are known for their reliability and intelligent error reporting systems. One such error, the E60 code, refers to a water temperature sensor failure. This typically occurs when the machine detects abnormal or missing readings from its internal thermistor, a sensor that monitors water temperature. Fortunately, many cases are fixable with basic troubleshooting, and this guide will walk you through the steps to understand, diagnose, and resolve the issue.

What does GE washer error E60 mean?

The E60 error on a GE washer stands for water temperature sensor failure. It indicates that the thermistor is either:

• Reading an unusually high or low temperature,

• Not sending any signal,

• Or has lost connection to the control board.

As a safety measure, the washer may halt the cycle to prevent overheating or ineffective cleaning. Common causes include:

• A faulty or disconnected thermistor

• Broken or corroded wiring

• A defective heating element (especially on models with an internal water heater)

• Malfunctioning control board (less common)

Step-by-step troubleshooting

Step 1: Power reset

Unplug the washer from the wall for at least 1–2 minutes. This resets the control system. After plugging it back in, attempt a short cold water cycle.

• If it runs successfully, the issue may involve the heating system.

• If the E60 error reappears, continue troubleshooting.

  

Step 2: Check for additional symptoms

Pay attention to:

• Cycles that never heat up

• Washer only running cold-water washes

• Error appearing immediately after turning on

These may point toward problems with the heating element or thermistor wiring.

Step 3: Inspect thermistor and heating element (Advanced DIYers Only)

If you feel confident working around appliance components:

• Unplug the washer and remove the rear or top panel (refer to user manual).

• Locate the thermistor and heating element (typically near the bottom of the tub).

• Look for signs of:
  • Burn marks

  • Corroded connectors

  • Broken or disconnected wires

• Do not attempt replacement unless you’re experienced with appliance repairs.

When to call a technician?

Contact a GE-certified appliance technician if:

• The E60 error returns after resetting the washer

• You’re unable to locate or inspect the internal components safely

• The washer continues to skip heating cycles or runs inefficiently

• You suspect a faulty thermistor or heating element that needs replacement

Technicians can use specialized tools to test the resistance of the thermistor and inspect the control board to ensure safe and accurate repairs.

Preventing future sensor failures

To reduce the chances of another E60 temperature sensor error:

• Avoid frequent use of high-temperature cycles

• Run monthly tub clean cycles to reduce mineral and detergent buildup

• Avoid overloading the washer, which strains internal sensors

• Schedule annual maintenance if the washer is used heavily

Conclusion

The E60 error is your GE washer’s way of alerting you to a temperature sensing issue. In many cases, a simple reset can restore proper function. If the error persists, a professional inspection may be needed to replace the thermistor or heating element. Acting promptly ensures your washer continues to run efficiently and safely.

Need help fast? Contact a certified GE technician to resolve the issue and keep your laundry routine on track.