If your GE front-load washer is displaying an E38 error code, it’s signaling an issue with the pressure sensor—the part responsible for reading and regulating water levels inside the drum. While this might sound serious, the good news is that many E38 issues are fixable at home with a few simple checks.

This guide will help you understand what the E38 pressure sensor error means, how to troubleshoot it safely, and when it’s time to call in a professional.

What does the E38 error code mean?

The GE washer E38 error means the washing machine is unable to get a correct reading from the water pressure sensor. This sensor helps the washer detect how much water is in the drum, and ensures it fills and drains correctly.

If this sensor isn’t working properly, your washer may:

• Overfill or underfill with water

• Pause or shut off during a cycle

• Display inconsistent behavior or fail to start

Common causes include:

• A malfunctioning pressure sensor

• A clogged or pinched pressure hose

• Wiring or electrical signal issues between the sensor and control board

How to troubleshoot the E38 error?

Before calling a technician, follow these safe and simple steps to try resolving the issue yourself:

Step 1: Power reset

• Unplug the washer from the power outlet

• Wait 1–2 minutes to allow the system to reset

• Plug it back in and run a test cycle

Sometimes, the error is temporary and clears after a reset.

Step 2: Watch for fill issues

Start a short wash cycle and observe how the washer fills:

• Does it overfill, underfill, or stop mid-cycle?

• Is water draining properly?

This gives clues about whether the pressure sensor is reading levels correctly.

Step 3: Inspect the pressure sensor hose

Only attempt this if you’re comfortable handling appliance panels.

• Unplug the washer again for safety.

• Remove the top panel using a screwdriver.

• Locate the small rubber or plastic hose connected to the pressure sensor (usually near the side or rear of the control board).

• Check that it is:
  • Not kinked or twisted

  • Free of clogs, lint, or detergent residue

  • Properly attached on both ends

Optional: If the hose looks damaged or loose, consider replacing it. These parts are inexpensive and can restore normal sensor function.

When to call a professional?

If you’ve followed the steps above and the E38 error keeps returning, or if your washer shows signs of:

• Overfilling and leaking water

• Not draining or stopping randomly

• Persistent error codes, even after a reset

…it’s time to contact a GE-certified technician. They can test the pressure sensor and control board using diagnostic tools, and replace parts as needed.

Preventing future pressure sensor issues

Once your washer is back to normal, keep it running smoothly with a few easy habits:

• Don’t overload the drum — heavy loads can affect water level readings.

• Use HE detergent sparingly — too much soap can clog the hose or sensors.

• Run monthly tub clean cycles to remove buildup and debris.

• Make sure your washer is level and stable to avoid false sensor readings.

• Check the pressure hose every few months for signs of wear or buildup.

Conclusion

The GE E38 error code signals that your washer’s pressure sensor can’t read the water level correctly—often due to a clogged hose or faulty sensor.

Thankfully, many of these issues can be resolved with a quick reset or simple inspection. But if problems continue, don’t wait—call a trusted appliance repair technician to prevent damage and restore safe operation.

Need help now? Reach out to a GE washer repair expert near you and get your machine back to perfect performance.